1. Information we collect
We may collect contact details, organization information, professional profiles, project descriptions, vendor listing information, form responses, communications, website analytics data and information voluntarily provided through forms or email.
2. How we use information
We use information to review submissions, assess relevance and fit, respond to enquiries, manage status updates, improve website content, maintain security, evaluate network participation and support legitimate business operations.
3. Confidentiality and limited disclosure
We treat submitted business information as confidential. We do not publish sensitive project details publicly. Information may be shared selectively where necessary for review, qualification, routing, communication, legal compliance or agreed follow-up.
4. Sensitive information
Please do not submit highly sensitive contracts, audit notices, credentials, regulated data or confidential commercial documents through initial forms unless specifically requested through an appropriate process.
5. Analytics and tracking
The website may use analytics and performance tools such as Google Analytics and Microsoft Clarity to understand traffic, improve content and monitor user experience. These tools may collect device, browser and usage information.
6. Data retention
We retain information for as long as reasonably necessary for review, communication, business records, legal obligations, dispute resolution and legitimate operational purposes.
7. Security
We use reasonable administrative and technical measures to protect information. No website, email or online form can guarantee absolute security.
8. Your choices
You may contact us to request correction, update or deletion of information where applicable. Some records may need to be retained for legitimate business or legal reasons.
9. Third-party services
Forms, hosting, analytics and communication tools may be provided by third-party platforms. Their own privacy terms may also apply.
10. Contact
For privacy questions, contact hello@itamexchange.com.